Delete your account

This is how to delete an account of Stocktown, the game by Consultoría EHERO S.L.U., with all its data.

How

In the app: Portfolio ▸ Delete my account. It is deleted right away.

Without the app: write to info@consultoriaehero.com with the subject "Delete my Stocktown account", the code of a tournament you play in and your nickname there. We delete it within 30 days and confirm it to you.

What is deleted

• Your installation's identifier.
• Your place in every tournament: nicknames, game money, shares, trades and orders.
• The record of your Stocktown Plus purchase on our server.
• The tournaments you created that nobody else plays in. If someone does, the tournament goes on for them and passes to whoever joined first.

What is kept

• Server backups are rotated: the deletion can take a few more days to disappear from all of them.
• Deleting your account does not cancel a Stocktown Plus subscription: Apple or Google bill it, and you cancel it in your store settings.
• Nothing else: there are no ads or other data to keep.

More details in the privacy policy. Another question? Support.